Workflow Documentation Version

Provides comprehensive documentation on all workflow objects with configurable filtering of output by form selection, date range or owner.  Ideal for documenting workflow included in a specified release or prior to a new set of changes.  All documentation is generated in Microsoft Excel for simple sorting and searching of objects.

Basic Version

Form Relationship Diagrams

Draws the relationships between forms including all workflow that sets or pushes values to/from the related forms.  Drill down on any connection to see workflow object definitions. 

State Change Diagram

Draws a diagram showing all workflow objects related to a specific field including changes in value and qualification references.

Event Flow Diagram

Draws the complete workflow that fires on a specific event such as submit of a form or the press of a button.  Comprehensive qualification critieria for filtering output (e.g by execution range) plus diagram expansion option to view workflow that fires as a result of push fields, guides or open window events.

Get References

Generates a list of all workflow references to a specified field or menu including push field actions from other forms.

Find Missing References

Generates a list of all unresolved references to forms, fields, menus, guides, permission groups and roles for workflow related to the selected items.

Advanced Version

Includes documentation feature, all basic features above plus:

Server Compare and Synchronisation

Compares the workflow between two different Remedy servers based on selected/all forms to allow differences to be identified quickly and selectively synchronised where necessary.

Performance Analysis

Provides various options to analyse selected forms and component workflow to help fine-tune your application for optimal performance.

Updates to Workflow

After drilling-down to workflow objects from any diagram or search results, allows editing of that object (including changing run-if qualifications, updating or adding new actions, permissions etc.), and ability to save back onto the server (or save with a new name to create a copy).

Accelerated and reduced cost of development and maintenance through graphical drag-and-drop development environment.

Clear documented workflow presented in graphical format, either in Microsoft Visio, Word or Excel reports that can be used as a base for future reference.

Use to assist with application upgrades by providing in-depth analysis and documentation of legacy systems, gap analysis and baseline documentation of ITSM 7 applications for reference and auditing purposes.

The Problem

Remedy-based applications are often complex with hundreds or even thousands of workflow objects. Finding the required workflow objects and understanding how they interact can be time-consuming and costly.

The Solution

Abydos Analyser^™ connects directly to your Remedy server and graphically displays workflow rules related to the form or field you select. This means that developers can view and edit the workflow rules in a simple graphical environment leading to faster development, diagnosis and resolution of workflow problems.

      Supports Remedy AR version 5.x, 6.x, and 7.x.x

      Requires Microsoft Visio 2003, 2007 or 2010